Toll Free in North America 1.877.432.8182. All prices in Canadian dollars.
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Your Statutory rights are not affected by any of the following store policies.
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Money Order, personal cheque or corporate cheque. Paying by cheque will delay your order as we must wait for your funds to clear before we ship any merchandise, or provide any service.
Please allow an additional 7-10 business days for shipping of physical merchandise or activation of online services if paid by cheque. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form, along with the cheque to the following address:
Please make all cheques payable to Affinity Consulting.
Returns: Every item we sell is carefully inspected before it is shipped. We will exchange items if they are faulty on delivery to you and we are notified within 10 days of your receipt of the product. All products to be returned must be carefully repackaged in their original packing.
Refunds: Due to the nature of our physical training products and software/dvd's, ALL SALES ARE FINAL and no refunds can be provided. Please ensure that the product you purchase is fit for the use you intend. We provide free pre-sale information, advice and consultation to allow you to make an informed decision.
Delivery and handling charges are calculated on a per-product basis. Please make note of the delivery and handling charges associated with each item.
Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of taxes. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.
If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter, then it will be dealt with promptly (we will reply within 1 working day). It will then be dealt with confidentially, and effectively.
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Monday Morning Mentor™
Need a Trainer?
Are you in need of a trainer to provide onsite or offsite training for your managers or staff?
We provide experienced trainers to deliver a range of workshops based on the training topics and tools you see here.
Click here to download a catalog of Management Development and Staff Development courses and workshops.
This online store is owned and operated by Affinity Consulting and Training Inc., a Canadian based Inscape Publishing Authorized Distributor.